Scam alert- Life Service

Good afternoon,

Please beware of a scam involving the Lifeline service. This service is  legitimate and is designed to assist particularly vulnerable people with what are known as community alarms should they require assistance.

A company called Medical Alert Services is contacting Dacorum Borough Council Tenants claiming that the Lifeline unit will stop working once the switch to digital is made. Medical Alert Services are then requesting sensitive information, such as bank account details, addresses and key safe numbers.THIS IS A SCAM 

Should you have the LIFELINE Service or know of someone who does, please tell them about this scam and if you receive a phone call from them, it should  be reported immediately to a supporting housing officer and the Police on 101.

Dacorum Borough Council have acted quickly with a letter to residents and this is a further alert to inform everyone.

Kind regards,

Parisa