Residents warned of thefts from ATMs

Hertfordshire Constabulary is warning residents to be vigilant when using cash machines, after reports of thefts from ATMs. 

More than 100 reports have been received from banks since April, after customer withdrawals had apparently been cancelled, but the cash had subsequently been removed from the machine. It is believed that thieves have placed an object inside the ATM which allowed them to retrieve the cash dispensed during the transaction. 

It appears that these thefts are being achieved by a discreet device being placed inside the cash dispensing slot, which traps the cash during dispensing and allows the criminal to retrieve the cash. To the customer it appears the transactions has been declined and their cash is returned.

As well as all the usual precautions you take when withdrawing cash, like shielding the keypad, when typing in your PIN, you should always examine the machine before use. If anything looks out of place or it has any parts which appear to have been added, do not use it and report your suspicions to the bank. If the machine fails to return your card or any cash you have withdrawn, you should contact the police on our non-emergency number 101 and your bank to inform them.”

Please take the following precautions when using cash machines: